Access flexible residential loads to support grid balance and create new value for your customers
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When households schedule heating, electric vehicle charging, and battery use to coincide with times of renewable, low-cost electricity, everyone wins. Customers save on their energy bills, and energy companies gain more accurate load profiles making it easier to forecast and maintain grid balance. Seamless collaboration relies on unified systems and clear regulations so that demand response opportunities can be leveraged effortlessly and cost-effectively across the entire supply chain.
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Your complete flexibility solution. Get full device management, dispatch, and optimization while integrating seamlessly with your trading desk and retail systems. Focus on customer relationships and market strategy while the technical execution runs automatically.
We give your team the platform to scale programs, deliver real customer value, and prove your impact with confidence.
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1
Run scalable, automated dispatch programs
Manage flexibility across thousands of devices through automated systems. No additional staff needed for program operations.
2
Give customers real value from dynamic tariffs
Help users save money automatically, no confusing setups or manual inputs required.
3
Optimize margins through smart demand shifting
Move demand to maximize your profitability whether reducing peak loads, balancing markets, or creating custom tariffs that work for your business.
4
Report confidently with live data
Access performance and compliance metrics in real time, no more delays or guesswork.
Leading energy companies and manufacturers rely on this platform for performance, reliability, and long term value for their customers.
Direct connections with heat pump manufacturer systems. Uses established communication and control standards that manufacturers support.
The platform supports real world programs in European markets, adapting to local tariffs, regulations, and grid requirements automatically.
Direct connections with heat pumps, air conditioners and smart thermostats from industry leading brands, no extra hardware required. Serve customers with any heat pump type or model.
Add heating and cooling flexibility to your energy service portfolio easily, without extra hardware or complex setups
1
Test the platform
Quickly verify compatibility with your existing infrastructure and see real performance data before making any commitment.
2
Plan your rollout
Whether launching heat pump tariffs, smart control services, or demand response reward programs, get a customized program design that fits your market and customers.
3
Launch with support
Receive full launch assistance including marketing assets, customer onboarding tools, and technical integration support.
4
Create new value
Deliver meaningful customer experiences with automated controls and real-time insights that drive satisfaction and retention.
5
Optimize confidently
Start managing devices and analyzing performance with real time data and ongoing program optimization.
Energy companies across Europe are transforming residential heat pumps into valuable grid assets.
20+ brands
Supporting native APIs with all heat pump types
94%
Of users say its 'easy' or 'very easy' to connect to Kapacity.io Cloud
Up to 25%
Lower end-user heating costs through smart optimization
Case studies
Testimonials
"Kapacity.io takes bold actions towards a more sustainable built environment by providing load balancing services for buildings. NIBE S-series heat pumps support the service."
Markus Olander
Product Manager, NIBE Energy Systems
“Our collaboration was born out of a shared vision: to create a service that empowers households to take control of their energy usage without compromising on comfort”
Veli-Matti Hautakoski
CEO, LämpöYkkönen
"Kapacity.io's demand response service was extremely easy to get started with as electricity prices peaked during the winter 2022/2023. We are extremely satisfied with the results and are expanding the use of the service."
Tuomas Helin
Environmental Manager, KEVA
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As part of EnergyHub, with 1.6+ million devices successfully managed across energy company programs. Experience that translates into results you can count on.
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Kapacity.io's smart heat pump optimization is based on weather forecast and individual user patterns in the building. It uses machine learning algorithms to predict the energy consumption of the building and anticipate ideal control of heating and cooling setpoints. In addition, it can shift energy based on changes in electricity prices. Through intelligent optimization, it is possible to reduce the amount of electricity consumed and the cost of electricity without compromising indoor air quality. The implemented control can be monitored through the Kapacity.io Cloud service.
All major heat pump types through direct manufacturer API integrations. This includes air-to-air heat pumps, air-to-water systems, ground source heat pumps, air conditioners, hot water boilers and exhaust air units. Direct manufacturer connections ensure reliable performance, simple customer onboarding, and eliminate additional hardware needs.
Heat pumps are online 24/7 and peak at the same time as the electricity system is peaking. Most users on Kapacity.io platform benefit from price-based optimization, which means preconditioning buildings before price peaks occur and reduce heating or cooling consumption during peaks.
Get to market faster with less development. Deliver smart energy services under your brand, powered by a platform built for flexibility at scale.
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