Frequently asked questions

Kapacity.io's smart heat pump optimization is based on weather forecast and individual user patterns in the building. It uses machine learning algorithms to predict the energy consumption of the building and anticipate ideal control of heating and cooling setpoints. In addition, it can shift energy based on changes in electricity prices. Through intelligent optimization, it is possible to reduce the amount of electricity consumed and the cost of electricity without compromising indoor air quality. The implemented control can be monitored through the Kapacity.io Cloud service.

Demand response means adjusting electricity consumption based on an external price or control signal. For example, power grid operators have to keep the supply and demand of power equal every second, otherwise the power grid risks severe failure.
As a consumer of electricity, you can support the power grid by allowing Kapacity.io to shift your buildings energy consumption away from moments of high energy demand. Kapacity.io taps existing demand response mechanisms and thus creates an additional revenue stream for your building.

Kapacity.io Smart Heat Pump Optimization service employs machine learning and predictive control technologies to intelligently optimize heating and cooling setpoints. By analyzing building behavior and incorporating real-time weather forecasts, our platform cuts overheating and cooling and thus makes the system more efficient. As a result, users can anticipate potential savings of up to 25% on their energy costs.

We support the following countries: Austria 🇦🇹, Belgium 🇧🇪, Denmark 🇩🇰, Estonia 🇪🇪, Finland 🇫🇮, France 🇫🇷, Germany 🇩🇪, Ireland 🇮🇪, Netherlands 🇳🇱, Norway 🇳🇴, Spain 🇪🇸, Sweden 🇸🇪, United Kingdom 🇬🇧, and the United States 🇺🇸

Is your country not on the list? Write us at help@kapacity.io and we see what we can do!

Check which devices can be added to Kapacity.io Cloud here. You can easily integrate heat pumps, and smart thermostats into the platform. For a comprehensive list of compatible devices, please refer to our 'Add Devices' section on the Kapacity.io Cloud platform. If you do not find your specific device listed, don't hesitate to get in touch with Kapacity.io. We'll be happy to explore possibilities and determine how we can assist you in integrating your device effectively.

Heat pumps are highly energy-efficient, with top models producing up to 5 kWh of thermal energy per 1 kWh of electricity consumed. Actual consumption varies based on several factors including the type of system, climate, technology, and installation quality.

For instance, a 5 kW heat pump typically consumes between 0.5 and 2 kWh of electricity, with higher initial consumption that decreases as the desired temperature is reached. Specific consumption details can be found in the product data sheet.You can easily follow your heat pump’s energy consumption in Kapacity.io Cloud.

Yes you can! You can use your device normally during Kapacity.io control and make adjustments as you wish. Feel free to make changes directly on your heat pump, via your remote controller or your phone app.