Frequently Asked Questions


Kapacity provides a Load Balancing service for real estate owners, asset managers and energy companies. Our Load Balancing service controls your building’s electricity consumption to ensure you don’t overpay for your electricity. Larger assets can participate in power grid balancing and receive compensation for helping keep our lights on.

What benefits can I gain form Kapacity service? service is made for building owners and operators to participate in balancing of the electricity grid and receive revenue of it. We offer control based on electricity prices, grid CO2-intensity and balancing signals. When taking part in balancing, building owners enable more variable renewable energy sources to enter the system and reduce greenhouse gas emissions. We work with existing IoT systems and provide a hardware-agnostic software approach.

How does it work?

We want to make it as easy as possible for you to join. We first find out how we can get your system connected to our cloud platform. We start by collecting data to train our system and make sure everything works correctly. After that, operation starts and our algorithms take care that you earn revenue without affecting your indoor air conditions. To get started, just contact us via the contact form or give us an e-mail!

What is demand response of electricity?

Electricity demand and CO2-intensity can vary during the day and does not match with the supply. Shifting demand can help keep electricity prices affordable, maintain the grid reliable, and help to integrate more renewable electricity generators into the power grid while replacing fossil fuels. To achieve this, transmission system operators (TSOs) maintain flexibility marketplaces where flexible electricity assets are rewarded for shifting consumption when needed.

What’s the difference between carbon neutral, 100% renewable energy, and 24/7 Carbon-Free Energy?

Carbon Neutral – Organisations offset their emissions by purchasing carbon offsets intended to reduce or prevent future global emissions.

100% Renewable Energy – Organisations purchase enough renewable energy to match their annual electricity use.

24/7 Carbon-Free Energy – Rather than emitting and compensating, organisations don’t emit in the first place. Every kilowatt-hour of electricity consumption is met with carbon-free electricity sources every hour.

What’s the difference between carbon-free and net-zero?

Carbon-free is an approach that avoids emitting carbon in the first place, rather than emitting and compensating by carbon offsetting (for example by planting trees), as is often the case in net-zero strategies.

What is the CO2 emission intensity of the power grid?

CO2-intensity is the measure of the amount of CO2-emissions in each unit of electricity drawn from the grid. In other words, it tells exactly how much CO2 you are emitting every moment when using electricity.