How to Connect Your Jäspi Heat Pump to Kapacity.io
Kapacity.io now supports integration with Jäspi devices that can be updated to the myUplink platform. It’s important to note that the myUpway remote control software for Jäspi air-to-water heat pumps will cease to function on September 1, 2024.
The myUpway software will be replaced by the new myUplink software. For more information and assistance, please contact your installer.
Read more related to Jäspi heat pumps in our integrations page. Also, check out our step-by-step instructions on how to integrate a heat pump to Kapacity.io Cloud in our Knowledge Base.
Integration available in Beta
The Jäspi-Kapacity.io integration is now in Beta, which means there might be some minor software glitches when first connecting to Kapacity.io Cloud. If you encounter any issues, please contact us at help@kapacity.io, and we'll assist you promptly.
What to Expect During Beta
- Frequent Updates: As we refine the integration, you can expect regular updates to improve functionality and fix any bugs.
- User Feedback: Your feedback is crucial. If you notice any issues or have suggestions, please let us know. This will help us enhance the integration for all users.
- Support Availability: Our support team is on standby to help you navigate any challenges. Don’t hesitate to reach out with any questions or concerns.
By participating in the Beta, you're helping us create a more robust and seamless integration. Thank you for your patience and collaboration!
Steps to Update to myUplink
- Update Your Heat Pump: Make sure your heat pump is updated to the new myUplink software to ensure your remote control service continues to function correctly. You will need a USB memory stick and the myUplink software update. The update is free of charge and after completing it, you will also be able to use remote control through a mobile app.
- Ensure Connectivity: Confirm that the device is connected to WiFi and linked to your Jäspi myUplink account.
- Register for Kapacity.io Cloud: Register for Kapacity.io Cloud and add your device. Use the same myUplink username that you have set up in your myUplink account to complete this process.
How to Connect to Kapacity.io Cloud
To connect your heat pump to Kapacity.io Cloud, follow these steps:
- Update Your Software: Make sure your heat pump's software is updated to the latest version. You’ll receive a push notification in myUplink when an update is available. Alternatively, you can check for updates manually by going to Menu > Profile > Devices in the myUplink app.
- Ensure Connectivity: Confirm that the device is connected to WiFi and linked to your Jäspi myUplink account.
- Register for Kapacity.io Cloud: Register for Kapacity.io Cloud and add your device. Use the same myUplink username that you have set up in your myUplink account to complete this process.
Get myUplink Software
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