Kapacity.io now supports integration with Mitsubishi Heavy Industries devices that can be updated to myUplink platform. The myUpway remote control software for Mitsubishi Heavy Industries air-to-water heat pumps will cease to function on September 1, 2024.
MyUpway will be replaced by the new myUplink software. Please contact your installer to get more information.
Update your heat pump to the new myUplink software now to ensure your remote control service continues to function correctly. You will need a USB memory stick and the myUplink software update. Updating to the new software is free of charge for users. After the software update, users will also be able to use remote control through a mobile app.
To connect your heat pump to Kapacity.io Cloud, follow these steps:
1) Update your heat pump's software to the latest version. You'll receive a push notification in myUplink when an update is available. Alternatively, you can check for updates manually by going to Menu > Profile > Devices in the myUplink app.
2) Confirm that the device is connected to WiFi and linked to your Mitsubishi Heavy Industries myUplink account.
3) Register for Kapacity.io Cloud and add your device. Use the same myUplink username that you have set up in your myUplink account to complete this process.
Get myUplink here:
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